London PAT Ltd (“London PAT”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

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This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or submit a quotation request.

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1. Who We Are

London PAT Ltd provides portable appliance testing (PAT) and related electrical safety services to businesses and other organisations.

If you have any questions about this Privacy Policy or how we use your information, you can contact us:

London PAT Ltd

Email: info@londonpat.com

Telephone: 0207 754 0396

Website: www.londonpat.com

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2. Information We Collect

When you contact us or submit a quotation request through our website, we may collect:

Your first and last name

Company or organisation name

Telephone number

Email address

Postcode or business location

Details contained within your enquiry or quotation request

Any other information you choose to provide to us

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device type and information about how you use our website.

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3. How We Use Your Information

We may use your personal information to:

Respond to enquiries and quotation requests

Contact you regarding services you have requested

Prepare and provide quotations

Arrange and provide PAT testing and related services

Communicate with you regarding an existing or prospective business relationship

Maintain appropriate business and customer records

Improve our website and services

Comply with legal and regulatory requirements

Protect our business against fraud, misuse or security threats

We will not use information provided through a quotation request for unrelated marketing purposes unless we have a lawful basis to do so and, where required, your consent.

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4. Our Lawful Basis for Processing

Depending on the circumstances, we may process your personal information because:

It is necessary to take steps at your request before entering into a contract;

It is necessary for the performance of a contract;

We have a legitimate interest in responding to business enquiries and operating our business;

We have a legal obligation to retain or process certain information; or

You have provided consent where consent is required.

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5. Sharing Your Information

We do not sell or rent your personal information.

We may share personal information with trusted service providers where this is necessary to operate our business or website. These may include website hosting, email, IT, payment and business administration providers.

Where third-party providers process personal information on our behalf, we expect them to handle that information securely and in accordance with applicable data protection legislation.

We may also disclose information where required by law or where necessary to protect our legal rights, property or safety.

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6. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, accounting or reporting requirements.

The appropriate retention period may depend on the nature of our relationship with you and the type of information concerned.

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7. Your Rights

Under UK data protection law, you may have rights including:

The right to request access to the personal information we hold about you

The right to request correction of inaccurate or incomplete information

The right to request deletion of your personal information in certain circumstances

The right to request restriction of processing in certain circumstances

The right to object to certain processing

The right to data portability where applicable

The right to withdraw consent where we rely on consent

If you wish to exercise any of these rights, please contact us using the details provided below.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.

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8. Cookies

Our website may use cookies and similar technologies to enable the website to function properly, improve performance and understand how visitors use the website.

Some cookies may be placed by third-party services used on our website.

For more information about the cookies we use and how they are managed, please see our Cookie Policy.

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9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of those websites.

We recommend reviewing the privacy policy of any third-party website you visit.

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10. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.

The latest version will be published on this page with the date of the most recent update.

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12. Contact Us

If you have any questions about this Privacy Policy or how London PAT Ltd handles your personal information, please contact us:

London PAT Ltd

Email: info@londonpat.com

Telephone: 0207 754 0396

Website: www.londonpat.com